Our saddles come with a 5-day trial period. This is your time to ride in and inspect the saddle. The trial period begins the day you receive your saddle. All saddles will be sent Signature Required.

 

During your trial we ask that you please:

- Cover the saddle when it is not in use.

- Cover your stirrup leathers with tube socks while riding to prevent wear marks.

- Do not oil or clean the saddle.

- Ride in breeches only – No jeans please!

- Do not leave the saddle in an unsecured area.

- Do not ride in the rain or snow.

- If you need an additional day on your trial, please contact us to arrange.

 

You are responsible for any damage to the saddle that may occur during your 5-day trial period or during return shipment. Saddles returned with excessive wear or damage will be charged a fee equal to the amount by which we will have to discount the price.

 

All pre-owned saddles are sold as-is. We inspect saddles upon arrival, but do not offer a guarantee as to their safety or integrity. We recommend you inspect the saddle upon receiving it and contact us immediately at ocalatackexchange@gmail.com if there are any issues.

 

Saddle Returns

You must inform us during your 5-day trial if you would like to return the saddle for any reason. If you need a trial extension, please contact us at ocalatackexchange@gmail.com.

 

The trial period begins the day you receive your saddle. Saddles are considered sold at the end of the 5-day trial unless you contact us to tell us otherwise during the trial period.

 

All saddles returned during the 5-day trial period will be refunded within 3-5 business days, less return shipping and our $75 restocking fee. Buyer pays return shipping.

 

Please use the original shipping box and packing materials to return the saddle. If the box was damaged during transit, we ask that you repackage the saddle in a box of similar size.

 

Return the saddle via a traceable carrier (UPS, FedEx, or USPS). We highly recommend shipping insurance. A fee will be assessed if a saddle has been damaged or lost during return transit.